2eat Privacy Policy
Last updated: July 23, 2025
This Privacy Policy explains how 2eat Tecnologia em Alimentação Ltda. (“2eat”, “we”, “us”) collects, uses, protects, and shares your personal data, in accordance with the Brazilian General Data Protection Law (LGPD – Law 13.709/2018).
By using our app, you agree to this Policy.
1. Data Collection
Data you provide: name, email, phone, date of birth, and, if you choose to provide, weight, height, dietary preferences, and wellness goals.
Automatically collected data: IP address, device type, system version, language, usage time, clicks, and (if authorized) location data.
Integrations: optional login via Google/Apple/Facebook; optional connection with health apps (Apple Health, Google Fit, Strava, etc.).
Minors: we do not intentionally collect data from children under 13; users aged 13–18 must have parental consent.
Telemetry: we use analytics and session recording (with sensitive fields masked) to understand usage and improve the experience.
2. How We Use Your Data
Your data is used to:
Personalize your experience: suggestions, recipes, and content tailored to you.
Enable app features: login, stats, reminders, and notifications.
Communicate with you: essential messages, password recovery, support.
Improve the service: analytics, usability studies, and aggregated metrics.
Ensure safety and prevent fraud: detect suspicious or unauthorized activity.
Comply with legal obligations.
We do not sell your data. We only process the minimum necessary information, always under a lawful basis.
3. Data Storage & Security
Data is stored on secure servers (such as AWS) using encryption, access control, and monitoring.
We use HTTPS, anonymization, and periodic security audits.
Your data remains stored while your account is active or as required by law.
You can request data deletion at any time — data will be erased or anonymized.
If a security incident occurs, we will notify you and the authorities.
Data may be processed outside Brazil, with equivalent protection safeguards in place.
4. Data Sharing
We may share data with:
Service providers (cloud, email, analytics, payments), bound by strict confidentiality.
Business partners, only with your consent and preferably in anonymized form.
Integrated services, such as social logins or connected health apps, as authorized by you.
Legal authorities, when required by law.
We never sell your information or share it beyond the legal purposes outlined here.
5. Your Rights
You have the right to:
Access, correct, or delete your data.
Request anonymization, blocking, or portability.
Withdraw consent and manage marketing preferences.
Object to improper processing.
To exercise your rights, use the app’s privacy tools or email privacidade@2eat.com.
We’ll respond within 15 business days.
6. Minors
Children under 13 are not allowed to use the app.
Users aged 13–18 may only use it with the consent of a parent or legal guardian, who may request data deletion at any time.
7. Cookies & Tracking
We use cookies, SDKs, and pixels to:
Keep you logged in and remember preferences,
Measure app usage and performance,
Support marketing campaigns (only with your consent).
You can disable cookies in your browser or device settings, but some features may not work properly.
8. Updates & Contact
This Policy may be updated periodically. We’ll notify you via email or in-app when significant changes occur.
Data Protection Officer (DPO): Matheus Vasconcellos de Marchi Silva
Email: contato@2eat.com
Address: Rua José Margarido, 227 – Santana, São Paulo/SP – Brazil
This Policy is governed by Brazilian law, with venue in São Paulo/SP.
By continuing to use 2eat, you acknowledge that you have read and agree to this Policy.